Help & Support
Our team helps travel agencies, tour operators and suppliers get the most out of TourAgentClaw Marketing Hub. Contact us any time and we will get back to you during support hours.
Support hours
09:00–20:00 Thailand Time (ICT)
LINE
Scan to contact us on LINE
Scan to contact us on WhatsApp
- account and login issues
- payment and credits
- poster and upload problems
- marketing package problems
- sharing problems
- general product questions
- AI itinerary and quotation questions (upcoming features)
- privacy and security concerns
Please send us:
- your registered email or account name
- a short description of the problem
- a screenshot if available
Never send us your password.
For bank-transfer questions, please include:
- your registered account / email
- the plan you purchased
- the transfer amount
- the transfer date
- the bank-transfer receipt
Please include:
- your account
- a description of what happened
- a screenshot
- your device and browser if relevant
Please include:
- the share link
- the sharing platform (LINE / WhatsApp / WeChat / Email)
- a screenshot
- your device if relevant
Link preview appearance and native sharing behaviour may differ between messaging apps, browsers and devices.
AI-generated travel information is intended to assist travel professionals.
Important commercial information such as prices, hotels, transport and availability should be reviewed before you confirm it or send it to customers.
If you find a significant AI-generated error, please report it to Support so we can improve the feature.
For any privacy or security question, contact us at cng.land2025@gmail.com.
Please do not send passwords or unnecessary confidential information.